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Service & Repair

Mason Technology is the largest Irish owned scientific service solutions provider in Ireland. We provide service solutions throughout the entire product life cycle, meeting your service requirements wherever you are in Ireland.

Mason Technology’s service call centre team is dedicated to managing all of our customer’s service requests.

We have a team of qualified 30+ factory trained engineers divided into five service teams which specialise in a wide range of different instrumentation.

Our focus is to maintain existing equipment and give you honest advice on retention versus replacement of aging systems, ultimately saving you money and time.


  • Over 50 years providing a reliable service in Ireland
  • The largest team of engineers in Ireland
  • Factory trained & qualified engineers
  • We offer ISO accredited services as well as non-ISO services
  • Technical & software telephone support
  • Quick response time for all of our customers
  • Comprehensive stock levels of OEM and non-OEM parts
  • We can offer on-site and off-site service repairs
  • Fully qualified  factory trained engineers
  • Preventative Maintenance
  • Calibration/Validation
  • Temperature Mapping projects (For example warehouse and walk-in rooms)
  • Software upgrades
  • Technical consultancy service (For example GWP and Data Integrity)
  • Installation
  • Commissioning
  • Validation specialist to provide comprehensive documentation
  • Customer training- by a Mason Technology factory trained staff member
  • De-commissioning and disposal
  • Preventative Maintenance
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