Consultancy Services for your Scientific and Industrial Equipment
At Mason Technology, we offer a range of consultancy services to customers operating in industry sectors such as pharma, biopharma, nutrition, and beverage, and in institutions in research and academia.
The consultancy services that we offer cover a different business process stages e.g., recommendations on the most suitable equipment for a new production environment, expertise on how to facilitate the move of laboratory equipment to another building or verification that the laboratory processes in place ensure data integrity in the context of 21 CFR Part 11 and EU Annex 11 Compliance. Our consultancy services can be customised to meet the specific customer needs.
We work with customers or project management companies who are setting up new laboratories. In addition to offering equipment recommendations, we can purchase, installing, validate, and commission the equipment in line with regulatory compliance. If required, our specialists can undertake a site survey and offer guidance based on this.
With consideration of your current set-up and your requirements, we can advise you on the equipment that is best suited to your own individual needs. With a portfolio of 50+ leading brands, we will always have a solution to meet your needs.
From time to time, a customer will need to relocate their existing equipment to a new area or premises. In these situations, our product specialists can undertake a site survey to assess the new location with respect to its suitability for the equipment. If required, we can move, install, and recommission the equipment in the new location ensuring it is functioning in line with regulatory guidelines.
Software Implementation Services
From design specification to systems integration and data integrity, our software specialists consult with clients, some of whom operate in heavily regulated environments such as pharmaceutical, biopharma and the food and nutrition sector, on a variety of software implementation projects.
Our sales, service and validation specialists combine their expertise to advise the client on how to maintain regulatory compliance when it comes to selecting, installing, and maintaining equipment. In Mason Technology, quality is at the heart of everything we do, and we have maintained continuous ISO accreditation since 1994.
We work closely with clients who are preparing for or undergoing an audit. Our quality and validation specialists are on hand to answer any questions or to provide the required documentation regarding the installation and validation of equipment that may arise during the audit process.
Being trained in the products you are using is vital to ensure that you are getting results from your equipment that are accurate, fit for purpose and will stand up to the scrutiny of compliance teams.
We consult with customers to assess their training requirements and our certified Training Courses range from basic to advanced levels and include standard and tailored courses. Our trainers are experts in their chosen field and have been trained to manufacturer level.
Good Weighing Practice
During our GWP® Verification process we analyse and assess the installed weighing equipment. In consultation with the customer, we carry out a risk analysis on-site, we test the accuracy of the weighing equipment, and we provide an optimised testing and calibration scheme.
GWP® Verification can be issued for any weighing device independent of model or manufacturer. It provides all necessary information to maintain lifelong accuracy of your balances and scales.
What our customers say about our Consultancy Services
We are here to help you
With Mason Technology you get access to unrivalled scientific expertise. With backgrounds in science or engineering, our technical sales consultants are highly experienced in understanding of what equipment is required in laboratory and production environments. Our service engineers work closely with our validations specialists to ensure that equipment is installed and commissioned in line with regulatory requirements. This is especially important in heavily regulated industries such as pharma and biopharma.
If you have any questions or queries regarding our consultancy services, complete the form below and we will get back to you as soon as possible.