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Mason Technology LabX Customer

Mason Technology LabX Customer

We are a large Pharmaceutical company based in the West of Ireland responsible for mass production of bulk product that is completed to finished product. This requires the testing of raw materials, bulk products, final products and stability programmes across a wide range of therapeutic areas. Given the ever-changing nature of the Pharmaceutical industry, we as a company were striving for ways to better control the data we generate, and the securities/protections required to uphold its integrity. Not only this but we also needed a system that could handle the large volumes of data that a large, continuously operating laboratory such as ours would accrue.

During our search for a solution we came into contact with Mason Technology and discovered LabX. With the assistance of Mason Technology’s expert representatives, we installed, validated and released LabX within our laboratory in July 2019. Initially installed to control and monitor our critical pH data, we have since expanded its use to include conductivity meters, melting point systems, and we are currently in the process of adding our analytical balances to LabX , we also have plans in the future to add UV spectrophotometers.

To say that LabX has been a game changer is an understatement. Since its implementation our compliance with 21 CFR Part 11 and EU Annex 11 requirements has improved a hundred-fold. Each instrument is access controlled, has set methods for use, has audit trail functionality and the data is 100% secure. Data can be tracked from the point of generation to the point of reporting, and more importantly each step in the process is attributable. The reporting process has also seen major improvements with the built-in report generation function of LabX streamlining our review and approval process, leading to less paper generation within the laboratory.

To summarise, we have not looked back since introducing LabX into our laboratory and look forward to a long and fruitful relationship with Mason Technology knowing that our data is protected, streamlined and secure.”

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