Robert Conway-Kenny, TCD.
We contacted Mason Technology to arrange a site visit at short notice, with a view to replacing a significant number of our laboratory’s rotary evaporators. From the word go, Lizzie was fantastic, and helped advise on the suitability of different rotavapor set-ups that suited our budget and specifications. The group eventually settled on three Buchi R100 systems, with further upgrades to the systems chosen on Lizzie’s advice. We feel that both Lizzie and Mason Technology have offered a far superior customer service experience than most of their competitors, with Mason Technology now likely to be the group’s first port of call for any future laboratory equipment purchases.