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Thank you for logging a service request with Mason Technology.

Our service coordinators will look over your service request and one of our team will get back to you as soon as possible – we aim to respond to all queries within 48 hours.  If your query is urgent and requires a faster response, please call us and you can talk to one of our service coordinators.  Our hours of business are Monday to Friday from 8.45am to 5pm.

Additional information we will require

When we call or email you to schedule your service, we will require you to provide us with the information detailed below:

  • Site name
  • Site address
  • Contract number (if applicable)

In the meantime, you can read our latest news and blogs, check our upcoming webinars or on demand webcasts, look over our product range for laboratories and production environments, or find out more about the team at Mason Technology.

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