In the words of our clients
Founded in Dublin in 1780, Mason Technology is a leading provider of high-quality scientific equipment, services and solutions to laboratories and production environments throughout Ireland. Our customer base is an exciting mix of start-ups and long established local and multinational companies operating in sectors such as pharmaceutical, biopharma, nutrition and beverage, high value manufacturing and research and academia.
“Recently we purchased a new Shimadzu LC 2050C HPLC system from Mason Technology and we arranged for training on the system. The group we had for training ranged from new analysts less than a year out of college to seasoned veterans of 15+ years working with HPLC.
Sebastian Jurek was the Mason Technology representative who performed the training, and I cannot say enough good things about the training experience. He was very polite and friendly and put novice trainees at ease and encouraged them to ask questions. He was very professional and his knowledge of HPLC systems was expansive and practical, for every question presented by the seasoned participants he had an answer and additional helpful recommendations on the associated topics. He transitioned seamlessly between presenting introductory topics and advanced when enquiries were made.
During the training I mentioned a method validation project I was working on and he enthusiastically offered to assist providing resources to assist with potential methods and where to find them for future projects. These have been of great help.”
Patrick Lynch, Validation Chemist, Ovelle Pharmaceuticals
“I recently completed the LC-MS training with Mason Technology. This training was highly beneficial to me as a researcher. The course was very informative and gave me a great insight into the inner workings of the instrument.
The instructor was fantastic, the way he presented the information and the process of using the instrument helped me understand how I could analyse my samples.
The course is well worth it and will benefit me greatly with the day-to-day examination of my samples.”
Robbie Dunne, Postgraduate Researcher, South East Technological University
“I wanted to thank you and everyone in Mason Technology who contributed to the successful delivery of our recent project, I was very impressed with the company. I found the team to be very professional and quality focused – from the development of the testing approach, generation of documentation, to the execution of the protocols. The qualification files are completed to a high standard and have proven to be very robust. I would particularly like to acknowledge Ken and the service engineers for their expertise, flexibility and ‘can-do’ approach which was vital in ensuring the equipment was commissioned and qualified in the tight deadlines.”
Jordan Costello, Quality Manager (QP/Deputy RP), United Drug
“I must mention that when we purchased our new Shimadzu GCMS system from Mason Technology, they offered us a very comprehensive support package. They have helped us to get the most out of the system, answering any questions we have had since the beginning of GCMS installation through to helping us understand data processing and reporting with GCSolutions software.”
Olga Knutova, MSc, GCMS Technical Officer in Pharmacy School of Trinity College Dublin
“I have been buying laboratory equipment from Mason Technology for over 15 years including on several occasions when I needed to set up a laboratory from scratch. With a wide range of products, I find them to be competitively priced with excellent sales support and service.
However, what I really like about Mason Technology is that I have one-point of contact for everything. Whether I am looking for advice on a new product, have a query about a delivery, or an issue with a piece of equipment I can contact the same person directly and they will get me sorted. While many companies talk about offering the personal touch, it is very apparent that with Mason Technology it is their way of business.”
Macdara Glynn, Senior Scientist, Curran Scientific
“Aircraft engine borescope inspections require high-quality high-precision equipment along with rapid customer support.
Mason Technology has been a great provider of both to Aero Inspection and have proven to be an excellent partner over the years.
We look forward to continuing to work with them into the future.”
Alicia Tobin, Operations Manager, Aero Inspection International.
“The support from Mason Technology and the Olympus products we have purchased have been a part of my journey ever since I started in NUIG nearly 20 years ago. Their support, knowledge and patience has always been welcome and much needed at times! We have gone from basic laboratory microscopes to a digital age and the latest Digital slide scanners, at every step we have appreciated their support. As we move to a new era it will be with confidence that you and your team will guide us through any new innovations and challenges ahead.”
Mark Webber, Senior Technical Officer at the School of Medicine of NUI Galway
“Ben Colgan set up our Buchi Rotavapor R-100 with a recirculating chiller unit. Ben demonstrated the operation of the instrument in a concise, practical manner. He has an easy-going and friendly means of communicating the essential information. With Ben’s various tips and tricks, we are ready to start evaporating solvents!”
Martina O’Keeffe, Senior Technical Officer in the Biological Sciences Department at the University of Limerick
“At Strikebox Engineering, we consider Mason Technology to be an integral partner to our business. While working with them on bespoke precision weighing projects for clients in the Pharmaceutical industry, they have provided us with a very impressive level of specialist expertise, knowledge and service. We look forward to working with Mason Technology on many more successful pharma and bio-pharma process weighing solutions and projects for their clients in the future.”
John O’Reilly, Managing Director, Strikebox Engineering
“Mason have been endlessly helpful in guiding me through the complexity of light microscopy. Thank you to the team for helping me make the right choices re objectives and fluorescent filters. Highly recommended.”
Paul Whelan, Lichenologist
“As a long-time user of Evident (Olympus) NDT equipment, I first came across Mason Technology when Evident appointed them as official distributor of their NDT equipment and Stephen Smith got in touch to introduce himself. It is fair to say that I have not looked back since. Stephen is quick to respond to my queries and I can trust him to be honest and frank even when he knows the response is not what I want to hear.
Stephen will always keep me informed of new products or updates that he thinks would be of interest to me and because he has a very clear understanding of the Evident products and my market, he is usually correct.
When our equipment needs to be calibrated, Mason Technology look after the whole process for us making it as pain free as possible.”
Pat Murray, Level 3 NDT Manager, Dublin Aerospace Ltd
“In Trinity College, with each lab having their own unique requirements, we are always impressed with the diverse range of scientific products, technical services, and specialist expertise available from Mason Technology.
Over the years, we have developed a strong partnership with the Mason team. They consistently deliver exceptional customer service and technical support, and we have found them to be reliable, trustworthy and a pleasure to deal with.”
Mike Finneran, Senior Technical Officer, CRANN Institute, Trinity College Dublin
“I recently completed a product training course with Mason Technology, and I could not recommend them highly enough.
Teagasc purchased the new Shimadzu GC-2030 from Mason Technology along with 2-days on-site product training for our team. While the trainers were extremely knowledgeable on the Shimadzu GC-2030 I was especially impressed with how they tailored the course material to our specific requirements incorporating samples from our own research to make it highly relevant and practical.
I must also mention that since completing the training course, they have gone above and beyond by continuing to help us out with queries as they arise, including trouble-shooting Fatty Acids calculations for a research project, as we get accustomed to using the GC-2030.”
Dr. Emer Shannon, Marie Skłodowska-Curie Postdoctoral Research Fellow, Teagasc (Food Biosciences)
“Mason Technology provided an exceptional service in sourcing and delivering equipment to our facility. Their expert guidance and extremely quick response has been key to enabling our company to achieve success in a very dynamic environment. The end to end process from sourcing equipment to delivery, installation and including after sales support has exceeded our expectations. I fully endorse Mason Technology as a valuable and reliable service provider.”
High-tech Manufacturing Site, Munster
“The Consultants from Mason Technology have been a great support in helping us to understand the data processing and data calculation parts of the GCSolutions software package. To have a point of contact for advice on data analysis and method development is invaluable to us.”
Dr. Therese Uniacke Lowe, Senior Technical Officer in the School of Food and Nutritional Sciences, University College Cork
