Equipment Validation and Consultancy Services
Mason Technology provides flexible, comprehensive validation services, including IQ, OQ, PQ, and RQ, to organisations operating in highly regulated industries such as pharmaceutical, biopharma, medical devices, nutrition and beverage, and manufacturing. For over 20 years, our expert validation specialists have partnered with clients to ensure their laboratory equipment and software systems are installed correctly, operate as intended, and deliver consistent, compliant performance.
Our validation services help clients meet stringent industry requirements and guidelines set by regulatory authorities (including HPRA, FDA, EU/EMA/EMEA, PMDA), industry organisations (such as WHO, ISO, ICH, PDA, ISPE, EP, USP, JP, ChP), and established industry standards and best practices (including cGxP [e.g., cGMP, cGLP, GDocP], GAMP 5, 21 CFR Part 11, 21 CFR Parts 210 and 211). Where applicable, our equipment and software systems are fully validated and comply with 21 CFR Part 11 requirements.
In addition to validation, our specialists offer tailored consultancy services, providing organisations with expert guidance to ensure they achieve and maintain regulatory compliance with confidence.
Why choose Mason Technology for your Equipment Validation?
Industry-Compliant Protocols
Our validation protocols are developed in line with manufacturer recommendations, industry best practices, and insights from our in-house technical experts.
Continuous Improvement
Protocols are regularly reviewed and updated to reflect changes in manufacturer guidelines, regulatory updates, and international Pharmacopeia testing requirements.
Controlled Documentation
All validation documentation is securely managed through our electronic Documentation Management System, ensuring version control and audit readiness.
Certified Quality
Where applicable, validation can be supported by ISO 17025 (INAB) Certification. For full details, please refer to our ISO 17025 Scope of Accreditation.
Consistency Across Products
We ensure continuity and standardisation in protocol content across all validated products and systems.
Transparent Pricing
Pricing is agreed upfront — no hidden charges or surprises. Our standard validation services follow clear pricing structures, and any additional requirements can be quoted transparently in advance.
I wanted to thank you and everyone in Mason Technology who contributed to the successful delivery of our recent project, I was very impressed with the company. I found the team to be very professional and quality focused – from the development of the testing approach, generation of documentation, to the execution of the protocols. The qualification files are completed to a high standard and have proven to be very robust. I would particularly like to acknowledge Ken and the service engineers for their expertise, flexibility and ‘can-do’ approach which was vital in ensuring the equipment was commissioned and qualified in the tight deadlines.
Jordan Costello, Quality Manager (QP/Deputy RP), United Drug
Installation Qualification
(IQ)
Documented verification that the installed equipment/software is operating as per the manufacturer’s recommendations and is fit for its intended use.
Operational Qualification
(OQ)
Documented verification that the installed equipment/software is operating as per the manufacturer’s recommendations and is fit for its intended use.
Performance Qualification
(PQ)
Documented process of demonstrating that the equipment consistently performs according to a specification appropriate for its routine use.
Re-Qualification
(RQ)
Documented process of demonstrating the equipment remains in a state of control at set, defined intervals.
We are here to help you
With Mason Technology you get access to unrivalled scientific expertise.
Manufacturer trained in the products we represent, our service engineers work closely with our validation specialists to ensure that equipment is installed and commissioned in line with regulatory requirements. This is especially important in heavily regulated industries such as pharma and biopharma.
If you have any questions regarding our equipment validation, complete the form and we will get back to you as soon as possible.