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Are you looking for your next challenge?

At Mason Technology we are always on the look out for talented professionals to join our team.  If you are interested in joining an innovative and progressive company, check out our current vacancies below.

We are currently recruiting for the following positions:

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting a Laboratory Technical Support Team Manager reporting to the Head of Service. This role requires an ambitious leader to nurture and develop the growing area of general laboratory within the Service Department. Previous experience of the laboratory product range is an advantage.

Duties

  • Management & leadership of the Laboratory Technical Support (LTS) Team
  • Provide technical support and guidance to team as required
  • Ensure compliance with service software enabling efficient call progression and paperwork generation
  • Working closely with Internal Service Call Centre to achieve efficient use of resources
  • Review & monitoring of the team performance
  • Ensure team is fully trained and competent in their role
  • Support creation and development of technical documentation
  • Liaise closely with Quality Department ensuring compliance with procedures within the team
  • Monitor appropriate levels of van stock
  • Create, maintain & develop PM kits
  • Work closely with fellow Team Managers
  • Actively engage and support the Service Business Development Manager regarding the service offerings on third part Laboratory equipment
  • Identify areas of potential growth with a view to generating new service business
  • Maintain a high level of communication & support with Sales Department creating a cohesive approach to the market

Requirements

  • A recognised course completed in electrical/electronic/mechanical engineering
  • Previous experience of general laboratory instrumentation
  • Previous experience in a similar type of technical role
  • Experience of working within Quality systems such as ISO, INAB, etc.
  • Experience of working within Regulatory systems such as FDA, Ph. Eur., USP, HPRA, etc
  • An individual with strong communication and interpersonal skills
  • Strong mentor who will create a solid cohesive team.
  • Good knowledge of related industry products and tools
  • Strong IT skills, with proficiency in Microsoft Office
  • Ability to work on own initiative, with good organisational skills
  • Full clean driving licence is essential

Salary & Benefits 

• Salary is negotiable DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Private Healthcare option
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology are market leaders in their field, and due to recent accelerated company growth, a Validation Coordinator is required to join our growing Quality Team. This is an excellent opportunity to join a well-established, expanding company

Responsibilities

  • Developing and continually improving Mason Technology’s Validation Documentation System/ Process
  • Developing, maintaining and controlling of existing IQ/OQ and PQ/ RQ/ PV protocols
  • Creating new IQ/OQ and PQ/ RQ/ PV protocols
  • Coordinating the Validation Process and liaising/ meeting with customers re their specific site requirements
  • Advising on technical and financial cost aspects of the proposed work
  • Working closely with our Quality, Sales, Service Teams, Technical Support Engineers/ Subject Matter Experts and Suppliers (Equipment Manufacturers)
  • Keeping the company up to date with current and pending revisions to technical standards and regulations pertinent to the equipment supplied and serviced by Mason Technology
  • Analyse and prepare Departmental Reports for Management
  • Internal Auditing
  • Support other areas within the Quality Department

Requirements

  • Degree in Science/ Engineering or equivalent
  • 2 – 3 years’ experience in an Administration/ Technical writer role preferably with Validation experience
  • Strong IT skills, with proficiency in Microsoft Office (Word/ Excel)
  • Excellent attention to detail
  • Proactive and flexible team player who can prioritise workload and work independently
  • Experience with GxP in regulated industry sectors e.g. Compliance with regulations/regulatory bodies
  • Some knowledge of cGMP, GLP, 21 CFR Part 11, Annex 11, GAMP 5
  • Strong communication and interpersonal skills
  • Good organisational skills
  • Proof-reading skills
  • Experience with computerised controlled Document Management Systems
  • Highly motivated individual with a positive attitude

Salary & Benefits

• Salary is negotiable DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Private Healthcare option
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting a Software Solutions Engineer based in Dublin with a requirement to travel countrywide. This is a delivery focused role reporting to the Software Solutions Manager and part of the Software Solutions Team who support and manage Scientific Software. This software enables automatic data handling and control for a range of weighing and analytical equipment in regulated environments such as Pharmaceutical and Chemical sectors.
You will be part of a dynamic and highly motivated team which is both challenging and exciting and requires an experienced individual who has worked within the highly regulated Pharma/BioPharma industry.

Responsibilities

  • Supporting new and existing customer projects remotely and on-site
  • Assist in the installation, implementation and configuration of the wide range of Laboratory and Industrial software products
  • Business Analyst experience within the Pharma industry, for example business requirements documentation and functional specification knowledge
  • Support and guidance in the pre-sale consultation process
  • Customer Support experience – Liaise and troubleshoot with customers to understand their technical issues and support required
  • Incident Management – ensure all support tickets are resolved efficiently
  • Liaise with external suppliers and vendors to support the resolution of issues
  • Providing solutions, updating documentation such as IT policies and best practices, reviewing design specifications, privilege lists and data integrity assessments
  • Support and develop the strategic growth of the department

Requirements

  • Bachelor or Masters in Computer Science or related field
  • At least 5 years IT systems development and support experience in the Pharma industry
  • Strong software and IT infrastructure knowledge and experience
  • Strong technical background with aptitude to deal with customers face-to-face
  • Experience connecting to third party equipment, such as laboratory and industrial instruments (analytical, microscopy, biotechnology) using Serial, USB and ethernet connectivity
  • Knowledge of LIMS systems and system integration, a good understanding of interfaces
  • Good knowledge of Database systems; SQL; MS SQL Servers
  • Good knowledge of software systems including, Operating Systems (Windows), Active Directory, Virtual Machines (i.e. VMWare & Hyper-V) Monitoring tools, patching and security practices
  • Knowledge of networking and LAN/WAN technologies, Firewalls, Anti-Virus, Web filtering, Connectivity, Data Protection
  • Good knowledge of root cause analysis and problem-solving techniques

Non-essential advantageous skills 

  • Knowledge of Computer Validation in a GxP environment
  • Knowledge of LIMS systems and system integration, with good understanding of API
  • Knowledge of installing/ maintaining software required in laboratory processes
  • Experienced in regulated environments such as Medical, Pharmaceutical or Chemical sectors

Salary & Benefits 

• Salary is negotiable, DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Private Healthcare option
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

About the role
We have a great opportunity for a Software & Instrumentation Support Consultant to join our growing team to provide support for specialised Mettler Toledo software. LabX controls a range of Mettler Toledo laboratory equipment such as weighing and analytical instrumentation. The software facilitates automatic data handling, high process security and full SOP user guidance.
This is a highly collaborative role in our Mettler Toledo Sales Business Unit working closely with the service department and software support teams. You will also play a key role in working across both presales and post sales activities in the implementation and optimisation of LabX for the customer.

What you will do

  • Support the Mettler Toledo Business Unit in the continued growth of LabX, including the development and implementation of processes and procedures.
  • Support customer requirements such as workflow analysis, method development and data integrity.
  • To act as first point of contact for inbound technical application issues providing technical assistance to customers.
  • Project manage LabX projects coordinating various stakeholders to ensure a smooth training and method development process.
  • Provide LabX Platform professional Services including seminars, demonstrations, method development & online or onsite LabX technical application support.
  • Provide ongoing support to both customers and sales/service personnel.
  • To assist the sales quoting process to ensure all relevant products, services and accessories are included on sales quotations.
  • Stay current with Laboratory Regulations from such entities as USP,FDA, MHRA.

What you will bring

  • 3rd level Science degree required
  • High level understanding of Lab Instrumentation and experience of software implementation associated with instrumentation
  • Experience of use and support of a wide range of analytical techniques including titration, melting point and weighing solutions
  • Ideally experience working in a regulated laboratory (follow guidelines of MHRA, FDA, EU Annex 11)
  • Creativity in solutions – demonstrate ability to find solutions and ‘think outside the box’
  • Self-starter can work independently and as part of a team when required
  • Have excellent organisational, communication and interpersonal skills
  • Successfully manage time, plans, people and projects effectively
  • Strong communication skills and comfortable working with various levels of customers

Salary & Benefits 

This position offers a competitive salary, a company car & additional benefits listed below. All applicants must have the right to work within the EU

• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension
• Private Healthcare option
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

In this new role, you will have the opportunity to develop and implement our L&D Strategy to enable our people to perform and deliver at their best within a dynamic expanding organisation. Developing our talent is a strategic priority and is central to our ability to grow and our continued success in the market. In addition to delivering the key elements of the L&D strategy, you will also play a pivotal role in ensuring the successful execution of core cyclical processes such as performance and talent management and employee engagement programs.

What you will do:

• Develop and build an innovative L&D strategy to enable the organisation to meet its strategic objectives to attract, retain and develop great talent
• Design, build and implement L&D training programs for all stages of an employee’s journey including onboarding, professional growth, management programs, and company-wide initiatives that embed and scale our culture
• Collaborate with internal knowledge specialists to capture specialist technical knowledge and utilised this expertise to develop innovate bespoke training solutions
• Conduct training needs analysis to identify key knowledge gaps and architect innovative learning and performance solutions that increase on-the-job performance
• Design, develop and implement employee engagement programs providing guidance and counselling to managers and employees across all areas of HR
• Drive the design and development of bespoke learning solutions and create a proactive learning environment
• Continuously develop and enhance training programs, ensuring that training solutions are designed in a logical, structured, and clear manner, reflective of learning objectives and suited to a variety of learning styles
• Continuously measure learning engagement and report on the effectiveness and impact of L&D
• Collaborate and work closely with HR to support the development and implementation of core cyclical process such as performance, talent management and employee engagement programs

What you will bring:

• Degree in HR or related discipline, with a minimum of 3 to 4 years of related work experience in an L&D role
• Evident experience in performing training needs assessments, designing and implementing learning solutions through media and performance support tools is required
• Passionate about personal development, training, learning and seeing individuals develop to their fullest potential
• Ability to design and deliver leadership training programs
• Proficiency in e-learning authoring tools
• Strong interpersonal and communication skills with the ability to build credibility and develop strong relationships across the company with experience of collaborating with a variety of functions
• Highly motivated individual with a drive to succeed
• Have a positive attitude with excellent organisational & communication skills
• Be a flexible team player, with a strong sense of ownership who can work independently and prioritise workload and a “get things done” attitude
•  Strong IT skills, with proficiency in Microsoft Office
•  Possess a natural curiosity, with an interest in the evolving approach of L&D and a passion for sharing knowledge with others

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Company Pension
• Private Healthcare option
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Can’t see a role for you?

If you don’t see a role listed that is of interest to you, feel free to send your CV to recruitment@masontec.ie. We are always on the lookout for talent.  Alternatively, you can apply via the website by clicking the button below.

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