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Our Culture

Innovative – Fun – Dynamic – Trustworthy

 

We encourage an innovative, dynamic and fun working environment to allow each employee to develop and progress on their journey.

At Mason Technology we are always on the look out for talented professionals to join Our Team.

If you would like to join us on our mission, check out our current vacancies below.

 

 

We are currently recruiting for the following position:

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting a Service Agreement Coordinator based at our head office in  Dublin who will report to the Service Agreement Coordinator Manager.

This key role is primarily involved in the day to day maintenance of the Mason Technology Service Level Agreements (SLA) for our Laboratory and Industrial equipment customers in the Irish marketplace.

Responsibilities

• Generating proposals for SLA at renewal stage
• Providing phone and email response to inbound customer enquiries regarding the SLA offered by Mason Technology
• Maintaining the SLA within the software system resulting in generation of monthly service calls for the engineering team
• Updating and maintaining the Customer Asset database
• Grow and develop new and existing business
• Ensure retention for existing SLA business

Requirements:

• Strong administrator with a keen eye for detail
• Highly motivated individual with a drive to succeed
• A positive outlook with excellent  interpersonal & communication skills
• Ability to work under pressure within short time constraint whilst prioritising workload
• Be a flexible team player who can also work independently
• Strong IT Skills with proficiency in Microsoft Office

Salary & Benefits:

• Salary is negotiable, DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting an Internal Sales Specialist based at our head office in  Dublin who will report to the Sales Support Manager.

This key role will primarily involve supporting the sales function of our Mettler Toledo Laboratory Business Unit.

Responsibilities

• Promotion and selling of the Mettler Toledo Laboratory portfolio within the Irish marketplace
• Provide phone and e -mail response to inbound customer enquiries
• Actively seek out new business, self-generate and close opportunities
• Prepare quotations, tender responses, liaise with sales and service  team
• Actively seek out new business, self-generate and close opportunities
• Maintenance and upkeep of the Customer Relationship Management system to build and improve on sales effectiveness
• Assist with the content creation of marketing material relating to the Sales portfolio
• Sales related administration duties such as order processing, liaising with suppliers and customer query resolution
• Develop and adapt the role to meet the expectations of future business developments, opportunities and expansion

Requirements:

• Highly motivated individual with a drive to succeed
• Commercially aware with strong negotiation skills
• A positive outlook with excellent organisational & communication skills
• Ability to work under pressure within short time constraints & prioritise workload
• Be a flexible team player whilst also working independently
• Strong IT Skills with proficiency in Microsoft Office
• Third level Science Qualification

Additional non essential advantageous skills
• Knowledge of integrated systems solution software would be an advantage

Salary & Benefits:

• Salary is negotiable, DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting a Product Specialist for our range of non-destructive testing (NDT) equipment within the sales department.

The position will be within the Olympus Industrial/Life Science Microscopy Team, and the portfolio of products will cover a broad range of industrial market sectors.

This is an exciting new position within the company and the successful candidate will have the potential to grow this area as a new business within Mason Technology

Responsibilities

• Promoting and selling a range of NDT/RVI and handheld XRF instruments within the Irish marketplace
• Managing and generating leads for the product portfolio
• Demonstrating a range of equipment and consultative selling advising customers on applications
• Organisation and structuring a working week to ensure coverage of potential customers
• Configuration and installation of equipment sold
• Responding to inbound technical application issues and providing technical assistance to customers in collaboration with internal sales and service teams
• Work closely with Olympus Business Unit Manager and team members

Requirements:

• An engineering qualification that is applicable to NDT applications
• Experience and understanding of NDT techniques
• Excellent communication skills with the ability to build consumer empathy
• Ability to work under pressure within short time constraints & prioritise workload
• Full clean drivers licence
• Ownership and responsibility characteristics are essential
• Desire to learn and develop into other areas offered within the Olympus product portfolio
• Must have the ability to work alone, but can also take direction positively, add constructively and work closely with the team

Salary & Benefits:

• Salary is negotiable, DOE
• Company car & laptop
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting an Internal Sales Specialist based at our head office in  Dublin who will report to the Service Business Development Manager.

This key role will involve collaborating across the Service, Sales, and Marketing functions generating after sales services and calibration revenue.

Responsibilities

• Promoting and selling the Mason Technology service portfolio within the Irish marketplace
• Provide phone and e -mail response to inbound customer enquiries
• Actively seek out new business, self-generate and close opportunities
• Prepare quotations, tender responses, liaise with sales team
• Grow and develop new and existing business with a focus on retention of existing customer Service Level Agreements (SLA)
• Promote and grow Complete Laboratory Support SLA
• Responsible for continuous pro-active targeting & generation of new customer account
• Maintenance and upkeep of the Customer Relationship Management system to build and improve on sales effectiveness
• Assist with the content creation of marketing material relating to Service portfolio
• Develop and adapt the role to meet the expectations of future business developments, opportunities and expansion

Requirements:

• Highly motivated individual with a drive to succeed
• Commercially aware with strong negotiation skills
• A positive outlook with excellent organisational & communication skills
• Ability to work under pressure within short time constraints & prioritise workload
• Be a flexible team player whilst also working independently
• Strong IT Skills with proficiency in Microsoft Office
• Knowledge of integrated system solution software would be an advantage

Additional non essential advantageous skills
• Knowledge of integrated systems solution software would be an advantage
• Third level Science qualification

Salary & Benefits:

• Salary is negotiable, DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting a Software Solution Engineer based in Dublin who may be required to travel countrywide.

This new position reporting to the Software Solutions Manager requires the management and support of laboratory software. This software enables automatic data handling and control, for a range of weighing and analytical equipment. Offering a high level of process security, the main application for this software is in regulated environments such as Pharmaceutical and Chemical sectors.

Extensive training for this role will be given both locally and at manufacturer sites in Europe.

Responsibilities

• Supporting new and existing customer projects remotely and on-site
• Assist in the installation, implementation and configuration of software
• Customer support for technical problems
• Support in the sales process
• Develop design specifications documentation for installations identifying the required hardware and software infrastructure to be provided by the client

Requirements:

• 3rd level qualification in Computer Science or related field
• Relevant Certificates: MCP, CCENT.
• Good knowledge of MS Operating systems: SQL – MS SQL Servers 2005 – 2014; TCP/IP networks
• Good knowledge of root cause analysis and problem-solving techniques
• Strong technical background with aptitude to deal with customers face-to-face
• Capable of understanding user and process requirements and able to translate them into software solutions

The ideal candidate would have experience in:
• System configuration and network configuration and administration
• Establish shared directories on client network servers
• Capable of workstation configuration and architecture
• Familiar with database architecture & printer configuration
• User levels, groups and account security
• Good knowledge of software systems including, Operating Systems (Windows), Active Directory, Virtual Machines (i.e. VMWare & Hyper-V), Monitoring Tools, patching and security practices.
• Knowledge of networking and LAN/WAN technologies,Firewalls, Anti-Virus, Web filtering, Connectivity, Data Protection.

Additional non essential advantageous skills

• Knowledge of Computer Validation in a GXP environment
• Knowledge of LIMS systems and system integration, with good understanding of API
• Knowledge of installing/maintaining software in laboratory processes

 

Salary & Benefits:

• Salary is negotiable, DOE
• Company car & laptop
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members.
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service. We are currently recruiting a Field Service Engineer for our Service Team reporting to the Laboratory Technical Support (LTS) Manager. The position is Munster based but there may be a requirement to travel countrywide on occasion.

The successful candidate will be responsible for servicing, repair and maintenance of general laboratory instrumentation. Working closely with the service call centre, the candidate should have strong technical knowledge of laboratory instrumentation and excellent communication skills.

Responsibilities

• Commissioning, repair and installation of general laboratory instrumentation
• Service and Validation
• Preventative Maintenance and Breakdown Cover
• Integral member of the Service Team

Characteristics & Skills Required:

• A recognised course completed in electrical/electronic/mechanical engineering
• Previous experience in a similar technical role
• Experience of working within Quality systems such as ISO, INAB,etc.
• Experience of working within Regulatory systems such as FDA, EUP, UKP, IMP, etc.
• An individual with strong communication and interpersonal skills
• A good knowledge of related industry products and tools
• Strong IT skills, with proficiency in Microsoft Office
• Ability to work on own initiative, with good organisational skills
• Full clean driving licence essential

Salary & Benefits:

• Salary is negotiable, DOE
• Company Car
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service. We are currently recruiting for the role of Workshop Technician within our Service Department, based in our Dublin office.

Duties & Responsibilities

• Calibration and testing of laboratory products including weighing, temperature and humidity standards
• Logging and processing of customer equipment and service calls
• Liaise with service coordinators and service Team Managers
• Assess and repair wide range of laboratory equipment
• Management of the Return to Vendor process for customer asset repairs
• Ensure equipment is returned post-repair in a time efficient and costly manner
• Ensure good house-keeping of the workshop, and contribute to the development of a strong team environment within the workshop
• Lead, develop and mentor the Workshop Team ensuring engineers are fully trained in the required disciplines, and proficient in their roles

Characteristics & Skills Required:

• Flexible team player
• Work on own initiative
• Pro-active with good communication skills
• Process driven
• Computer literate
• A level of technical experience essential in the field of electrical, mechanical or instrumentation is desirable
• Full clean driving licence essential

Salary & Benefits:

• Salary is negotiable, DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Can’t see a role for you?

Mason Technology are always looking for talent. Drop us an e-mail at recruitment@masontec.ie Don’t forget your CV! Alternatively click the below button and apply online.

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