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Our Culture

Innovative – Fun – Dynamic – Trustworthy

 

We encourage an innovative, dynamic and fun working environment to allow each employee to develop and progress on their journey.

At Mason Technology we are always on the look out for talented professionals to join Our Team.

If you would like to join us on our mission, check out our current vacancies below.

 

 

We are currently recruiting for the following position:

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting a Head of Service responsible for the overall operation and the strategic development of the Service Department. This senior role requires a strategic dynamic individual who is technically and commercially focused with an objective to grow the service portfolio. The position is based in Dublin with a requirement to travel both countrywide and internationally.
The Head of Service will be commercially driven as well as displaying excellent leadership skills with the ability to develop and maintain positive relationships with customers, suppliers and third-party vendors. A strong working knowledge of all industry standards and compliance is required ensuring quality and delivery is ingrained in the service offering.

Responsibilities

• Create, drive and implement the service strategy to develop a vision for the future
• Be an integral member of the Senior Management Team
• Lead and develop a large service team with responsibility for internal and field-based activities
• Anticipate the Service Department requirements utilising leadership techniques to understand how to make changes within the department
• Liaise closely with Team Managers to ensure individual team development and a high level of technical competencies are maintained
• Collaborate across multi functions within the organisation to maximise efficiencies and financial returns
• Interpret activity based and financial reports to drive KPIs across the service team
• Drive the quality strategy throughout the service portfolio
• Monitor escalated customer issues to ensure a high level of response time and effective problem resolution
• Proactively seek new opportunities to enhance the service portfolio

Skills Required

• Energetic individual with a strong technical background and experience of providing service within the scientific industry sector
• Strong leadership skills working within a dynamic team
• Commercially driven with a focus on results
• Experience in leading and developing a team
• Ability to drive and manage change within an organisation
• A recognised course in electrical instrumentation or mechanical engineering would be an advantage
• Experience of working within Quality systems such as ISO, INAB, etc.
• Experience of working within Regulatory systems such as FDA, Ph. Eur., USP, HPRA etc.
• An individual with strong communication and interpersonal skills

Salary & Benefits 

• Salary is negotiable DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting a Pipette Calibration Field Service Engineer reporting to the Calibration Team Manager based in the Leinster region with a requirement to travel countrywide.

The successful candidate will be responsible for the testing, preventative maintenance, and calibration of single and multi-channel pipettes to maintain functionality and accuracy. Working closely with the service call centre, the candidate should have strong technical knowledge of general laboratory instrumentation and excellent communication skills.

Responsibilities

  • Understands and applies basic concepts of preventative maintenance and calibration including accuracy testing requirements
  • Minimum 2 years’ experience in the calibration and repair of a wide variety of single and multi-channel pipettes and laboratory instrumentation including those that are computer-based
  • A recognised qualification in electrical/electronic/mechanical engineering is desirable
  • Experience of working within Quality systems such as ISO, INAB, etc.
  • Experience of working within Regulatory systems such as FDA, EUP, UKP, IMB etc.
  • Ability to make independent decisions within defined scope of work, seeks clarification and direction when needed
  • An individual with strong communication and interpersonal skills
  • A good knowledge of related industry products and tools
  • Strong IT skills, with proficiency in Microsoft Office
  • Ability to work on own initiative, with good organisational skills

Salary & Benefits 

• Salary is negotiable DOE
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

We are currently recruiting a LabX Software Application Support Specialist, who will provide support for specialised Mettler Toledo Software. LabX controls a range of Mettler Toledo laboratory equipment such as weighing and analytical instrumentation. The software facilitates automatic data handling, high process security and full SOP user guidance. This is a collaborative role based in the Mettler Toledo Sales Business Unit, working closely with the service department and software support teams. This role will be based in the Munster or Leinster area with a requirement to travel nationwide.

Responsibilities

  • Support the Mettler Toledo Business Unit in the continued growth of LabX, including the development and implementation of processes and procedures.
  • Support customer requirements such as workflow analysis, method development and data integrity.
  • To act as first point of contact for inbound technical application issues providing technical assistance to customers.
  • Project manage LabX projects coordinating various stakeholders to ensure a smooth training and method development process.
  • Provide LabX Platform professional Services including seminars, demonstrations, method development & online or onsite LabX technical application support.
  • Provide ongoing support to both customers and sales/service personnel.
  • To assist the sales quoting process to ensure all relevant products, services and accessories are included on sales quotations.
  • Stay current with Laboratory Regulations from such entities as USP,FDA, MHRA.

Requirements

  • 3rd level Science degree required
  • Ideally experience working in a regulated laboratory (follow guidelines of MHRA, FDA, EU Annex 11).
  • Experience in planning and creating an analysis, laboratory reports and working under GLP with basic understanding of Laboratory Instruments.
  • Knowledge of Laboratory Software Systems and competent in Microsoft packages.
  • Knowledge and experience of MT Laboratory Weighing & Analytical product desirable.
  • Self-starter can work independently and as part of a team when required.
  • Have excellent organisational, communication and interpersonal skills.
  • Strong communication skills and comfortable working with various levels of customers.
  • Creativity in solutions

Salary & Benefits 

• Salary is negotiable, DOE, Company Car included
• Working in a dynamic environment
• Educational Assistance & Support
• Company Pension Plan
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting for a newly created role of Learning & Development /HR Executive who will report to the Head of Finance & Resources. This role will work closely with our external Training Consultant in the implementation and the day to day operation of our Learning Management System (LMS). In addition, the position will work as part of the HR team supporting the Company HR strategy.

Learning & Development Duties

• Manage the day to day administration of the LMS & ensure all employees are enrolled
• Help maintain content within the LMS by uploading modules & courses, granting access and      user permissions, running reports & on-boarding new recruits
• Liaise closely with Training Consultant to create, maintain, and upload content to the LMS
• Maintain training records through regular review/audit of status to eliminate duplicate,     conflicting, or redundant content
• Establish and maintain effective relationships with internal partners across the business to  ensure latest content is available
• Facilitate internal training sessions and customer demonstrations
• Proactively identify training requirements
• Train and support learners on how to use the LMS for professional development
• Serve as point of escalation for support issues
• Review and monitor system performance

HR Duties

• Support the Head of Finance & Resources in the implementation of HR Strategy
• Consult with line management and provide daily HR guidance
• Build and sustain effective and dynamic relationships throughout the Company
• Contribute to the strategic, operational and HR policies
• Communicate new policies/procedures as published
• Support implementation of a Performance Management program

Requirements:

• Strong administrator with a keen eye for detail
• Previous experience in a Training/HR environment
• Experience of LMS such as Litmos/Fuse etc
• Experience in Digital Learning would be an advantage
• Excellent communication and interpersonal skills
• Be able to work under pressure and within short time constraints
• Be a flexible team player who can work independently and prioritise workload
• Strong IT skills, with proficiency in Microsoft Office

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting  a Sales Product Specialist to sell and support a range of biotechnology products country wide. The individual will work within a close team of people with a high degree of specialisation. This sales role is technically challenging but rewarding for the successful candidate. Full Product training will be offered.

The successful candidate will be responsible for the promotion and selling of Biotechnology instrumentation.

Responsibilities

• Promote and increase revenue of biotechnology portfolio
• Provide demonstrations, pricing and promotions of product portfolio, and will have an in-depth product knowledge of the instrumentation
• Provide customers with technical and software support
• Develop and maintain new and existing customer relationships
• Work closely with the Sales Manager and the overall sales team

Requirements:

• Degree in Biotechnology/Biochemistry, or equivalent
• Sales experience preferable
• Imaging and Microscopy background preferable
• In depth knowledge of Biotechnology with minimum of 2 years laboratory experience
• Be a flexible team player who can work independently and prioritise workload
• Strong communication and interpersonal skills
• Attention to detail and ability to work on numerous projects simultaneously
• A good knowledge of related industry products
• Strong IT skills, with proficiency in Microsoft Office
• Highly motivated individual with a drive to succeed
• Full clean driving licence is essential

Salary & Benefits:

• Salary is negotiable, DOE. Company car included
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting  a Sales Product Specialist to sell and support analytical products from the Buchi, Lauda, Stable Micro Systems and Konica Minolta range. The individual will work within a close team of people with a high degree of specialisation. This sales role is technically challenging but rewarding for the successful candidate. Full Product training will be offered.

This role is office based with an ad hoc requirement to travel to customer sites for product demonstrations and installation.

 

Responsibilities

• Promotion and selling a range of analytical products from the Buchi, Lauda Stable Micro Systems and Konica Minolta range within the Irish marketplace. The role is Dublin based and the sales territory will include the Dublin area and northern regions
• Demonstrate, price and promote the full range of the product portfolio
• Provide in-depth product knowledge of the instrumentation
• Pre-configure and installation of instrumentation
• Provide customers with technical and software support
• Develop and maintain new and existing customer relationships
• Work closely with the Business Unit Manager and the overall sales team
• Liaise with the internal service department to ensure optional customer care

Requirements:

• 3rd Level Degree in Science
• Sales experience preferable
• Experience in the Food Industry and/or Pharmaceutical Industry an advantage but not essential
• Strong mechanical aptitude for building systems to match customer needs
• Be a flexible team player who can work independently and prioritise workload
• Strong communication and interpersonal skills
• Attention to detail and ability to work on numerous projects simultaneously
• A good knowledge of related industry products
• Strong IT skills, with proficiency in Microsoft Office
• Highly motivated individual with a drive to succeed
• Full clean driving licence is essential

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology are currently recruiting  for the position of  ‘Service Coordinator’, this is a permanent position offering a competitive salary.

Scope/Overall Summary of Role:
The Service Coordinator is a high-level administrative position within our Service Department. The role will focus on day to day management of a team of field service engineers and is customer facing with both internal and external clients. From time to time, the individual may be expected to work interdepartmentally within the business.

Responsibilities

  •  Schedule, Plan & log service calls
  •  Ensure completion of calls
  • Management of engineer’s workload in the Service software system
  • Pricing and quoting for adhoc work
  • Issue & review contract scheduled calls
  • Coordination of key accounts, building relationships with clients and maximising return
  • Work closely with other departments within the company.

Requirements:

  • Individual must be able to work on their own initiative and also as part of the team
  •  Be able to work under pressure and within short time constraints
  • Individual should be commercially focused with a proactive attitude
  • Strong administration skills, and proficient in Microsoft Office
  • Systems orientated and processed driven
  • Ownership and a strong sense of responsibility are essential
  • Excellent communication skills both through email and telephone technique
  • Ideally have experience of service coordination.

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting an Internal Sales Specialist who will report to the Sales Manager Olympus & Sales Support Manager and be part of the Internal Sales Support Team with responsibility for the Olympus Team. This key role involves primarily supporting the sales function of the Olympus Microscopy and NDT Business Unit.

Responsibilities

• Promotion and selling of the Olympus Microscopy & NDT portfolio of products within the Irish  marketplace
• Central to the coordination and support of the external sales team
• Provide telephone and email response to inbound customer enquiries
• Prepare quotations, tender responses and liaise with the sales and service teams
• Actively seek out new business, self-generate and close opportunities
• Maintenance and upkeep of the Customer Relationship Management to improve sales effectiveness
• Assist with the creation of marketing material pertaining to the Sales offerings
• Sales related administration duties such as order processing, liaising with suppliers and customer query resolution
• Develop and adapt the role to meet the expectations of future business developments, opportunities and expansion
• Support other members of the internal sales support team during the implementation of the new ERP/CRM systems

Requirements:

• Highly motivated with a drive to succeed
• Commercially aware with strong negotiation skills
• Have a positive attitude with excellent organisational & communication skills
• Be able to work under pressure and within short time constraints
• Be a flexible team player who can work independently and prioritise workload
• Strong IT skills, with proficiency in Microsoft Office
• Knowledge of integrated system solution type software would be an advantage
• Third level Science/ Engineering qualification

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Mason Technology is a wholly owned Irish company established in 1780. The principle activities include the supply and distribution of analytical, laboratory and weighing instruments, whilst also offering a comprehensive after sales service.

Mason Technology is recruiting an Internal Sales Specialist who will report to the Industrial Sales Manager and be part of the Mettler Toledo Industrial Weighing Team. This key role involves primarily supporting the sales function of the Mettler Toledo Industrial Business Unit.

Responsibilities

• Promotion and selling of the Mettler Toledo Industrial Weighing portfolio of products within the Irish marketplace
• Provide telephone and email response to inbound customer enquiries
• Prepare quotations, tender responses and liaise with the sales and service teams
• Actively seek out new business, self-generate and close opportunities
• Maintenance and upkeep of the Customer Relationship Management to improve sales effectiveness
• Assist with the creation of marketing material pertaining to the Sales offerings
• Sales related administration duties such as order processing, liaising with suppliers and customer query resolution
• Develop and adapt the role to meet the expectations of future business developments, opportunities and expansion

Requirements:

• Highly motivated with a drive to succeed
• Commercially aware with strong negotiation skills
• Have a positive attitude with excellent organisational & communication skills
• Be able to work under pressure and within short time constraints
• Be a flexible team player who can work independently and prioritise workload
• Strong IT skills, with proficiency in Microsoft Office
• Knowledge of integrated system solution type software would be an advantage
• Third level Science/ Engineering qualification

Salary & Benefits:

• Salary is negotiable, DOE.
• Working in a dynamic environment
• Educational assistance & Support
• Social Club
• Employee Assistance Programme for employees and family members
• Fresh fruit available daily in company canteen

Please forward a copy of your CV with cover letter to recruitment@masontec.ie or apply online.

Can’t see a role for you?

Mason Technology are always looking for talent. Drop us an e-mail at recruitment@masontec.ie Don’t forget your CV! Alternatively click the below button and apply online.

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