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Since 2004, Mason Technology has been a trusted distributor in Ireland for BioTek Instruments. In December 2021, BioTek Instruments became part of Agilent Technologies, a global leader in the development, manufacture, and distribution of life science instrumentation, encompassing imaging & microscopy, multi-mode detection, liquid handling, and automation systems. 

Agilent BioTek Products and Solutions 

Mason Technology can supply, install and service the comprehensive range cutting-edge laboratory equipment from Agilent BioTek with customers including companies in the research and academia, pharmaceutical, and clinical sectors.


Agilent BioTek Services and Technical Support Solutions 

At Mason Technology, we offer a range of services and solutions to ensure optimal performance and usability of Agilent BioTek products: 

  • Technical Extertise: Our dedicated product specialists will guide you in choosing the best product or solution that aligns with your unique needs and applications. 
  • Installation and Commissioning: Expert validation services guarantee proper installation, operation, and consistent performance.  Our installation qualification (IQ), operational qualification (OQ), performance qualification (PQ), and re-qualification (RQ) services are flexible and can be tailored to your specific requirements.
  • End-User Training: We offer personalised user training that focuses on the specific applications that you will use the instrumentation for.  This ensures that you receive training tailored to your requirements, enabling you to maximise the product’s potential. 
  • Ongoing Maintenance:  Regular maintenance of your equipment will extend its lifespan, reduce the risk of breakdowns, and ensure that it operates at peak efficiency. Our team of experienced service engineers can perform preventative maintenance services, including timely replacement of parts as recommended. Our flexible service level agreements can be tailored to align with your requirements.

Mason Technology and our Quality Assurance 

At Mason Technology we have long since recognised the importance of Quality Assurance to our customers and we have held continuous certification to ISO standards since 1994. We are committed to continuous improvement, and this is backed up by our investment in an Integrated Management System (IMS).  This meets, at a minimum, the requirements of the International Standards ISO 9001, ISO 14001, ISO 45001, and ISO 17025 (INAB). View our certifications here 

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Mason Technology