Cole-Parmer
Mason Technology can supply, install, and service the comprehensive range of cutting-edge laboratory equipment from Cole-Parmer, with customers including companies in the research and academia, pharmaceutical, and clinical sectors.
- Hot Plates and Stirrer Hot Plates: Reliable and precise heating solutions for various laboratory applications.
- Rotator Shakers and Tube Rotators: Essential for mixing and agitation in laboratory settings.
- Pipettes: High-quality pipetting solutions for accurate liquid handling.
Cole-Parmer Services and Technical Support Solutions
At Mason Technology, we offer a range of services and solutions to ensure optimal performance and usability of Cole-Parmer products:- Technical Expertise: Our dedicated product specialists will guide you in choosing the best product or solution that aligns with your unique needs and applications.
- Installation and Commissioning: Expert validation services guarantee proper installation, operation, and consistent performance. Our installation qualification (IQ), operational qualification (OQ), performance qualification (PQ), and re-qualification (RQ) services are flexible and can be tailored to your specific requirements.
- End-User Training: We offer personalised user training that focuses on the specific applications that you will use the instrumentation for. This ensures that you receive training tailored to your requirements, enabling you to maximise the product’s potential.
- Ongoing Maintenance: Regular maintenance of your equipment will extend its lifespan, reduce the risk of breakdowns, and ensure that it operates at peak efficiency. Our team of experienced service engineers can perform preventative maintenance services, including timely replacement of parts as recommended. Our flexible service level agreements can be tailored to align with your requirements.