A look back as we move forward – 2022 in Mason Technology
Supporting our Local Communities
At Mason Technology, we believe that we have a social responsibility to support our local communities. The ‘Giving with Mason’ initiative encouraged employees to nominate a local club or organisation they were involved with to receive a financial donation.
During the year ‘Giving with Mason’ supported a wide range of groups including St. Nick’s Ladies Football Club (Cork), Templeogue United FC (Dublin), Cheer Sport Ireland, Cloughjordan Circus Club (Tipperary), St. Vincent’s GAA Club (Offaly) and Boherlahan Dualla GAA Club (Tipperary).
Through our CSR Team led fundraising initiatives we supported including The Creeslough Community Support Fund (Irish Red Cross), St. Francis Hospice, Daisyhouse Housing Association, the Irish Cancer Society, the Ukraine Crisis Appeal (Red Cross) and The Magic of Christmas Initiative for Barnardos, Barretstown, Make-A-Wish Ireland and The Community Foundation for Ireland
Promoting Sustainability and Green Initiatives
Putting our green fingers to the test
Focused on driving and promoted green initiatives across the company, the Green Team started off the year by giving everyone a chance to turn gardener and try their hand at growing something from seed. Crafted from high-quality alder wood, they are filled with special nutritional granulate and seeds and are 100% compostable and biodegradable.
While some plants thrived more than others, we really enjoyed seeing the pictures of love plants, Christmas trees, lucky clovers, palm trees and giant bamboo plants being shared on our internal communications platform.
There’s a buzz about the place as a family of bees join the team
In early Spring, a family of bees joined the team under the watchful eye of our colleague Anthony Guinan. A first-time beekeeper, Anthony is a senior technical sales consultant with General Laboratory and Life Science Team. When the honey season tapered off at the start of August, Anthony removed the frames from the hives, cut off the wax cappings and using a centrifuge spun the honey out of the frames. After straining the honey and leaving it settle for a couple of days, Anthony was delighted with his 2 boxes of honey, and we can testify that it is very tasty. We are looking forward to seeing how Anthony gets on next year.
Deborah Kelly is appointed Managing Director
In September, Deborah Kelly took to the helm as Managing Director following the retirement of Peter Brennan. With 25 years in Mason Technology under her belt, Deborah has built strong relationships with clients, suppliers and industry partners and her appointment signifies an exciting new chapter in our 240-year history.
Exceeding Customer Expectations
Meeting and exceeding the expectations of our customers is very important to us and we are always looking for ways to improve the service we deliver. To support this, we implemented a Customer Satisfaction Survey Programme to help us better understand how we are doing, what we are doing right, and what areas we can improve upon.
More People, Products and Services
We bolstered our skills and expertise across all departments growing our employee numbers by almost 20%.
With a desire to bring innovative solutions to our customers, we will be enhancing our product portfolio in 2023 with several exciting new additions. To complement this, we will also be adding to the range of services that we offer.
We will keep you updated.
The return of Events and Conferences
The return of in-person events was warmly welcomed by everyone. Sponsoring events including the Microscopy Society of Ireland Symposium, Making Pharmaceuticals Conference, the Centre for Synthesis and Chemical Biology Symposium, Northern Ireland Manufacturing Conference, the Irish Mass Spectrometry Society Conference, ISPE Ireland Conference and PDA Ireland meetings gave us a chance to meet so many people from the industry.
Always focused on offering products and services that will be of benefit to our customers, the full return of International Industry Exhibitions made it easier to meet manufacturers and distributors from other markets to learn more about upcoming product launches, services, and industry trends.