Reduce Downtime and Audit Risk in Your Clinical Laboratory

Consolidate calibration and preventative maintenance into a single, coordinated service delivered by one accountable partner.

Clinical and healthcare laboratories operate under constant pressure to maintain compliance, ensure sample integrity, and minimise disruption.

Managing calibration and maintenance across multiple providers increases the risk of missed service intervals, inconsistent documentation, and avoidable downtime.

Mason Technology provides a coordinated approach to servicing your critical laboratory equipment. This improves consistency, strengthens traceability, and reduces operational disruption.

One Provider. One Schedule. Full Accountability.

Bringing your calibration and preventative maintenance under a single provider allows you to take control of servicing across your laboratory.

• Fewer service visits across the year
• Reduced disruption to laboratory workflows
• Consistent, audit-ready documentation
• Clear accountability across all serviced equipment

Some of Our Service Solutions

Temperature & Environmental Control

Maintain stable, compliant environments for critical processes

Calibration of instruments used to monitor and control temperature- and humidity-sensitive environments.

Coverage includes:

• Incubators
• Ovens
• Fridges and freezers
• Cold rooms

Reduces the risk of temperature excursions, protects sample integrity, and supports compliance during inspections and audits.

Autoclaves

Ensure sterilisation cycles are validated and audit-ready

Calibration, preventative maintenance, and temperature profiling to verify performance.

• Documented evidence of sterilisation efficacy
• Compliance with HTM and relevant ISO standards
• Reduced risk of failed loads and reprocessing

All work is carried out using calibrated reference instruments with full traceability and documentation suitable for regulatory review.

Minimises the likelihood of failed sterilisation cycles and provides defensible evidence during inspections.

Pipettes

Protect accuracy and traceability in liquid handling

Calibration and repair to maintain performance of essential laboratory instruments.

• Reliable results in diagnostic and analytical workflows
• Measurement traceability for audits
• Reduced variability and risk of error

Calibration is performed in line with ISO 8655, with full certification provided.

Limits measurement drift that can lead to invalid data and repeat testing.

Centrifuges

Safeguard sample integrity and ensure consistent processing

Calibration of rotational speed and time parameters.

• Prevent deviations that impact results
• Support safe and compliant operation
• Maintain reproducibility across workflows

Calibration and verification are fully documented to support internal quality systems.

Prevents inconsistencies that can result in sample loss or unreliable outcomes.

Anaerobic, Aerobic and Hypoxic Workstations

Maintain controlled environments for microbiology and clinical applications

Specialist servicing and support for controlled atmosphere systems, including Don Whitley equipment.

Coverage includes:

• Anaerobic, aerobic and hypoxic workstations
• Spiral platers
• Jar and gassing systems

Servicing is carried out by trained engineers familiar with controlled environment systems used in regulated laboratories.

Maintains stable conditions required for accurate microbial growth and reduces the risk of compromised cultures and repeat work.

Audit-Ready Documentation and Traceability

All calibration and maintenance work is supported by structured documentation designed for regulated clinical environments.

• Calibration certificates with full traceability to national standards
• Service records aligned to audit and inspection requirements
• Asset-level reporting to support compliance tracking
• Clear identification of out-of-tolerance conditions and corrective actions

This reduces administrative burden and ensures your laboratory is prepared for inspection at any time.

Reduce Service Complexity Across Your Laboratory

Many laboratories manage servicing across multiple providers, leading to fragmented schedules and repeated disruption.

Where services can be delivered by the same engineering team, they can be aligned into a smaller number of planned visits.

This approach allows you to:

• Reduce the number of service visits required
• Minimise disruption to laboratory operations
• Simplify supplier coordination
• Improve consistency in service delivery and documentation

We will review your current setup and identify where this approach can be applied.